brainX

General Settings

Package: BASIC

1. General

In the settings item “General Settings”, settings relating to the system and to the security of an Organization can be configured. This includes the following settings items:

  • System → design theme and settings for automation errors
  • Security → settings for password policies, sessions and two-factor authentication

2. System

FieldDescription
Design theme
  • Standard (Orange)
  • Blue
  • Green

    The colours affect highlights, font colours, buttons, etc.

Information about automation errors to
  • The person responsible for the triggering record
  • User (any active user can be selected here)
  • Group
Information channelThe type of notification in the event of an automation error: CRM notification and/or email

3. Security

FieldDescription
Session validity period in minutesConfiguration item for how long the validity period of the session is. This value determines the period after which a user is automatically logged out due to inactivity. By default, 60 minutes are set, after which an automatic logout is triggered.
Minimum password lengthSets the minimum password length.
Password must contain numbersConfiguration item to define whether the password must contain numbers.
Password must contain uppercase lettersConfiguration item to define whether the password must contain uppercase letters.
Password must contain special charactersConfiguration item to define whether the password must contain special characters.
IP address blocks for login checkThis security setting checks the IP address (IPv4 addresses only) of the logged-in user.

By default, the IP address is checked against the first three blocks. If, for example, the third block changes, only the first two blocks still match and the affected user is automatically logged out.

For static IP addresses, all four blocks can be used for the check. For dynamic IP addresses, it may be advisable to reduce the number of checked blocks in order to avoid frequent automatic logouts.

If the value 0 is selected in this settings item, no IP address check is performed. When using an IPv6 address, the value 0 is mandatory.

Additional settings explanation:

On login, the user's IP address is stored. During usage, it is regularly checked whether the IP address has changed. If it deviates too much from the original address, the user is automatically logged out.

This is intended to prevent an active session from being taken over or misused from a different IP address.

Since IP addresses can change – particularly with dynamic internet connections – you can define how many parts of the IP address should be taken into account for the check. The fewer blocks are checked, the more stable the session; the more blocks are checked, the more secure the session.

Password validity period in months
  • –none– (password never expires)
  • 1
  • 3
  • 6
  • 9
  • 12
Two-factor authentication requiredConfiguration item to define whether two-factor authentication is required when logging in to the CRM.

Tip Passwords

The password should be at least eight characters long, with a certain degree of complexity required. The password should consist of a combination of uppercase and lowercase letters, digits and special characters.